Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to request deletion of your personal data. Follow the instructions below to delete your tinydabba account.
Quick Contact
For the fastest processing, email us with the subject line Data Deletion Request:
info@tinydabba.com
Method 1: Self-Service Deletion (Dashboard)
- Log in to your tinydabba account
- Go to Settings → Account
- Scroll to Delete Account
- Click "Delete My Account"
- Confirm deletion (this action is irreversible)
Your data will be deleted within 90 days.
Method 2: Email Request
Send an email to info@tinydabba.com with:
- Subject: Data Deletion Request
- Body: Include your registered email, phone number, and reason (optional)
We will respond within 7 business days.
What Happens After Deletion?
- ✅ Your account will be deactivated immediately
- ✅ Personal data (name, email, phone, profile) deleted within 90 days
- ✅ Public profiles (cards, catalogues) will be removed
- ⚠️ Data we retain:
- Transaction records (7 years for tax compliance)
- Anonymized analytics data
- Data required by law (court orders, investigations)
Important Notes
- Irreversible: Once deleted, you cannot recover your account
- Active Subscriptions: Cancel subscriptions before deletion to avoid future charges
- Physical Cards: NFC cards will stop working after account deletion
- Backups: It may take up to 90 days to remove data from backup systems
Need Help?
If you face any issues or have questions:
Data Protection Officer
For grievances or complaints related to data protection:
Email: info@tinydabba.com
Subject: "Grievance – DPDP Act"
Response Time: Within 30 days
WhatsApp Business Platform Data
TinyDabba, operated by RRE Mobility Pvt Ltd, is an independent Tech Provider on the WhatsApp Business Platform. If you have connected a WhatsApp Business Account ("WABA") to TinyDabba:
- Disconnect at any time. From your TinyDabba dashboard, open the WhatsApp section and choose Disconnect. This immediately revokes and deletes the encrypted access token TinyDabba stores for your account and stops us from sending or receiving messages on your behalf.
- Message retention. Messages processed through the WhatsApp Business Cloud API are retained by Meta for approximately 30 days from the last status update. TinyDabba does not retain the content of your WhatsApp messages beyond what is needed to display your recent inbox.
- Request deletion. You — or a customer whose data a connected business holds — may request deletion of WhatsApp-related data through any channel listed on this page (dashboard self-service, or email to info@tinydabba.com). We action verified requests within the timelines stated above.
This page is required for compliance with Meta's WhatsApp Business Platform and the Digital Personal Data Protection Act, 2023.
